Personality Testing: Don’t Hire Without It

“Having the most talented people in each of our businesses is the most important thing. If we don’t, we lose.” –Jack Welch while CEO of GE "If you don’t invest the time to do it correctly today, you will spend more time and money in repairing mistakes tomorrow." – Don Paullin Would you describe your employees [...]

Seven Personality Traits of Top Salespeople

As a consultant specializing in helping businesses align great people with strategic initiatives, it always intrigues me when smart business leaders ignore or disdain the use of personality assessments as part of their overall talent management strategies. Usually it is because of ignorance as to the value of such tools. When I run across research [...]

Personality Testing, the Swiss Army Knife of Talent Utilization

“Having the most talented people in each of our businesses is the most important thing. If we don’t, we lose.” ─ Jack Welch while CEO of GE "I am convinced that nothing we do is more important than hiring and developing people. At the end of the day you bet on people, not on strategies.” — [...]

When Was The Last Time…..?

The New Year always gives us a sense of renewal and focus. It provides us with a time, albeit frenzied, to reflect on what happened last year and what we can do to improve upon our performance, our systems, and our “working on our businesses” as opposed to “working in them.” Many times, when we [...]

Annoyed Customers Are A Great Asset

Your most unhappy customers are your greatest source of learning. -Bill Gates It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change. -Charles Darwin It is not uncommon for companies to overlook their most valuable assets. Recently I discussed how employees can prove to be [...]

What is Exit and Succession Planning

My good friend and fellow Certified Business Exit Consultant Kevin Kennedy has a great way to describe exit and succession planning: "Succession Planning is replacing yourself." "Exit Planning is replacing your income." Think about it! You, as a business owner can do one, both or neither. Please consider the consequences of having no exit and/or [...]

A Team Cannot Consist of Only One Man or Woman

A single arrow is easily broken, but not ten in a bundle. - Japanese proverb  The leaders who work most effectively, it seems to me, never say 'I.' And that's not because they have trained themselves not to say 'I.' They don't think 'I.' They think 'we'; they think 'team.' They understand their job to [...]

How Steven Jobs Can Stimulate our Thinking about Succession Planning

“Business, more than any other occupation, is a continual dealing with the future; it is a continual calculation, an instinctive exercise in foresight” – Henry R. Luce   Steve Jobs death is certainly an incredible loss at many levels. However, there are important questions and lessons for founders and leaders of closely held businesses. Most [...]

Choose Your Business Advisor Wisely

To accept good advice is but to increase one's own ability. ~Johann Wolfgang von Goethe To profit from good advice requires more wisdom than to give it. ~ Wilson Mizner A client of mine recently told me that his long-term accountant was someone he only saw once a year to review taxes. The CPA never really showed [...]

Are You Engaging the Creativity of Your People?

We recently discussed ways in which your organization could tap into its creative resources. I mentioned a few resources and strategic plans that could be put into action to achieve the creative results that any Fortune 500 company would be proud to obtain. Today, we're going to talk a little more about getting creativity from your [...]