Personality Testing: After the Hire

"My main job was developing talent. I was a gardener providing water and other nourishment to our top 750 people. Of course, I had to pull out some weeds, too." – Jack Welch "If you don’t invest the time to do it correctly today, you will spend more time and money in repairing mistakes tomorrow."  [...]

9 Steps for Family (and other) Business Succession

The Family Business Center at the University of New Hampshire has put together “Nine Helpful Steps Toward Succession in a Family Owned Business:” You will notice that all of the steps' major components are “human capital” issues. These steps are valid for family owned business but most are also valid for any closely held business. [...]

Personality Testing: Don’t Hire Without It

“Having the most talented people in each of our businesses is the most important thing. If we don’t, we lose.” –Jack Welch while CEO of GE "If you don’t invest the time to do it correctly today, you will spend more time and money in repairing mistakes tomorrow." – Don Paullin Would you describe your employees [...]

Seven Personality Traits of Top Salespeople

As a consultant specializing in helping businesses align great people with strategic initiatives, it always intrigues me when smart business leaders ignore or disdain the use of personality assessments as part of their overall talent management strategies. Usually it is because of ignorance as to the value of such tools. When I run across research [...]

Personality Testing, the Swiss Army Knife of Talent Utilization

“Having the most talented people in each of our businesses is the most important thing. If we don’t, we lose.” ─ Jack Welch while CEO of GE "I am convinced that nothing we do is more important than hiring and developing people. At the end of the day you bet on people, not on strategies.” — [...]

When Was The Last Time…..?

The New Year always gives us a sense of renewal and focus. It provides us with a time, albeit frenzied, to reflect on what happened last year and what we can do to improve upon our performance, our systems, and our “working on our businesses” as opposed to “working in them.” Many times, when we [...]

Annoyed Customers Are A Great Asset

Your most unhappy customers are your greatest source of learning. -Bill Gates It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change. -Charles Darwin It is not uncommon for companies to overlook their most valuable assets. Recently I discussed how employees can prove to be [...]

What is Exit and Succession Planning

My good friend and fellow Certified Business Exit Consultant Kevin Kennedy has a great way to describe exit and succession planning: "Succession Planning is replacing yourself." "Exit Planning is replacing your income." Think about it! You, as a business owner can do one, both or neither. Please consider the consequences of having no exit and/or [...]

A Team Cannot Consist of Only One Man or Woman

A single arrow is easily broken, but not ten in a bundle. - Japanese proverb  The leaders who work most effectively, it seems to me, never say 'I.' And that's not because they have trained themselves not to say 'I.' They don't think 'I.' They think 'we'; they think 'team.' They understand their job to [...]

How Steven Jobs Can Stimulate our Thinking about Succession Planning

“Business, more than any other occupation, is a continual dealing with the future; it is a continual calculation, an instinctive exercise in foresight” – Henry R. Luce   Steve Jobs death is certainly an incredible loss at many levels. However, there are important questions and lessons for founders and leaders of closely held businesses. Most [...]