The most important decision executives make is who they name as manager, at all levels in a company. Randall J. Beck Gallup Organization CFO asks his CEO, "What happens if we invest in developing our people and then they leave the company?" CEO answers, 'What happens if we don't, and they stay?" Are you feeding [...]
In past columns I have asked, “Who does the best thinking in your organization?” The purpose of these questions is to focus on two different and yet important types of thinking: Creative thinking that generates new ideas that can be exploited for the growth and prosperity of the business, and analytic or critical thinking to [...]
The Family Business Center at the University of New Hampshire has put together “Nine Helpful Steps Toward Succession in a Family Owned Business:” You will notice that all of the steps' major components are “human capital” issues. These steps are valid for family owned business but most are also valid for any closely held business. [...]
The New Year always gives us a sense of renewal and focus. It provides us with a time, albeit frenzied, to reflect on what happened last year and what we can do to improve upon our performance, our systems, and our “working on our businesses” as opposed to “working in them.” Many times, when we [...]
1. Focus on increasing cash flow 2. Develop operating systems that improve sustainability of cash flows 3. Improve facility appearance 4. Pay down debt 5. Document sustainability or earnings 6. Implement a strategy to grow the company 7. Build a strong management team and groom a successor