Five Strategy Pitfalls in Strategic Planning

Do you feel as if you are slogging along instead of buzzing? It is business as usual but things are just not clicking? Sales are okay but not great.  If this scenario resonates with you, then it is time to tap your strategic reserves. You need to drill deep, though, if you seek to isolate [...]

Be Known for Something, but Not for Being a Maverick

Follow the path of the unsafe, independent thinker. Expose your ideas to the danger of controversy. Speak your minds and fear less the label of ‘crackpot’ than the stigma of conformity. Thomas J. Watson Even in his death Steve Jobs, the uber nonconformist, is one of the most sought after people in the business world [...]

A Road Map for Presidents and CEOs

The most important decision executives make is who they name as manager, at all levels in a company.  Randall J. Beck Gallup Organization  CFO asks his CEO, "What happens if we invest in developing our people and then they leave the company?" CEO answers, 'What happens if we don't, and they stay?"   Are you feeding [...]

Does intuition lead to fuzzy decision-making?

In past columns I have asked, “Who does the best thinking in your organization?”  The purpose of these questions is to focus on two different and yet important types of thinking:  Creative thinking that generates new ideas that can be exploited for the growth and prosperity of the business, and analytic or critical thinking  to [...]

Personality Testing: After the Hire

"My main job was developing talent. I was a gardener providing water and other nourishment to our top 750 people. Of course, I had to pull out some weeds, too." – Jack Welch "If you don’t invest the time to do it correctly today, you will spend more time and money in repairing mistakes tomorrow."  [...]

Personality Testing: Don’t Hire Without It

“Having the most talented people in each of our businesses is the most important thing. If we don’t, we lose.” –Jack Welch while CEO of GE "If you don’t invest the time to do it correctly today, you will spend more time and money in repairing mistakes tomorrow." – Don Paullin Would you describe your employees [...]

Personality Testing, the Swiss Army Knife of Talent Utilization

“Having the most talented people in each of our businesses is the most important thing. If we don’t, we lose.” ─ Jack Welch while CEO of GE "I am convinced that nothing we do is more important than hiring and developing people. At the end of the day you bet on people, not on strategies.” — [...]

When Was The Last Time…..?

The New Year always gives us a sense of renewal and focus. It provides us with a time, albeit frenzied, to reflect on what happened last year and what we can do to improve upon our performance, our systems, and our “working on our businesses” as opposed to “working in them.” Many times, when we [...]

Annoyed Customers Are A Great Asset

Your most unhappy customers are your greatest source of learning. -Bill Gates It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change. -Charles Darwin It is not uncommon for companies to overlook their most valuable assets. Recently I discussed how employees can prove to be [...]

A Team Cannot Consist of Only One Man or Woman

A single arrow is easily broken, but not ten in a bundle. - Japanese proverb  The leaders who work most effectively, it seems to me, never say 'I.' And that's not because they have trained themselves not to say 'I.' They don't think 'I.' They think 'we'; they think 'team.' They understand their job to [...]